2019 Course date and location tbd
If your agency is interested in hosting, please contact us at firstname.lastname@example.org
Hours 8-5pm, lunch on your own Tues-Thursday
Pizza provided on Friday
Class size will be kept to a minimum size (15-18)to enhance the trainee experience. If you are interested in hosting this course, please contact us. Call or email, 952-922-2324 or email@example.com
Cost: $575 Member, and $600 Non Member
Instructor: Jonathan Bundt, M.A. Masa Consulting
Description: This course is design for the new negotiator or any negotiators wanting to brush up on their skills. Emphasis will be on theory application and skills develop through practice, role-play and scenario based training. Students will leave with fundamental skills of crisis and hostage negotiations. Topic areas of training will include definitions and history of negotiations, negotiations principles and guidelines, understanding relationships, key communication skills development, negotiations team make up, intelligence gathering, negotiation equipment, media & legal issues, stress and stress management, understanding mental illness for negotiators, suicide intervention, overview of the tactical team and operations and outside agency support, other negotiations issues and practical exercises. Course will be limited in size to facilitate a skill enriched training environment. Learning Objectives: Upon complete participants will learn the following:
1. Know the history and development of negotiation techniques
2. Overview of negotiation and tactical operations.
3. Apply principles of crisis intervention and bargaining
4. Understand characteristics of demands and importance of time
5. Understand and dealing with the impact of stress
6. In depth understanding of relationships and how it applies with crisis negotiations from the suspects, hostages, victims and negotiator. Stockholm syndrome will be discussed
7. Apply advance communication skills to enhance the positive outcomes in negotiations situations
8. Overview and application of mental illness diseases models and impact of chemical influence of suspects
9. Elements of suicide intervention will be apply to crisis negotiation
10. Understand the make of a negotiations team and all the critical team players
11. Role of intelligence gathering sources for negotiations
12. Use of negotiations equipment
13. Awareness of legal and media issues
14. The tactical role of negotiator
Training will use lecture, discussion, videos tapes, incident review, and role playing with class members and professional actors. Some of the videos to be used are of recent interviews with actual negotiations and interviews of offenders that are incarcerated for their hostage taking situations.
Class size will be kept to a minimum size to enhance the trainee experience.
Preferred number: 15 to 18 participants.
Jonathan has worked in the behavioral science and law enforcement field for close to 30 years with specializing in disaster and crisis response. In the mid-80s he moved to Israel where he served in the Israeli Defense Forces and then was a Chief Inspector with the Israeli National Police-Border Patrol Division where he was initially part of the elite anti-terrorism hostage rescue unit called Yamam. He then became a trainer in the national anti-terrorism school and finally worked in the behavioral science unit.
He returned to the US for graduate studies in psychology and organization development/training. Jonathan runs his own consulting company that specializes in dealing with disaster and crisis planning, exercise and response. Some of his work includes working as a consultant to the Minneapolis Police-SWAT as a trainer and on-scene support advisor where he specialize in training crisis/hostage negotiators and critical incident response. He has been involved in responding to over 2000 local, regional, and national incidents. Much of his work has been involved in all elements of dealing with workplace violence from prevention strategies, threat assessments, response and recovery.
He regularly provides consultation and training services to the private sector, hospitals, EMS, police and fire departments, state departments of Corrections, Public Health, Human Services, Public Safety, and Emergency Management. He is a certified emergency manager in the state of MN and involved as the coordinator of a new model of responding to called 3Echo: Hostile Event Response that is hosted through the Metropolitan Emergency Service Board.